Privacy Policy
1. Definitions
For purposes of this Privacy Policy:
- “Website” refers to the business directory platform operated by Business Kenya
- “User” means any individual or entity accessing or using the Website.
- “Personal Data” means any information relating to an identified or identifiable natural person, as defined under the Kenya Data Protection Act, 2019.
- “Business Data” means information relating to a listed business entity, including but not limited to name, address, services, and contact details.
- “Controller” refers to Business Kenya, which determines the purpose and means of processing Personal Data.
- “Processor” refers to any third party engaged to process data on behalf of the Controller.
2. Scope
This Privacy Policy governs the collection, use, disclosure and protection of Personal Data and Business Data obtained through the Website. It applies to all Users, whether registered or unregistered.
3. Lawful Basis for Processing
We process Personal Data under the following lawful bases:
- Consent: Where Users voluntarily provide information or agree to communications.
- Contractual Necessity: To fulfil obligations relating to account creation, business listings or paid services.
- Legal Obligation: To comply with statutory or regulatory requirements.
- Legitimate Interests: To maintain and improve the Website, prevent fraud and protect Users.
4. Categories of Data Collected
- Personal Data: Names, email addresses, phone numbers, login credentials.
- Business Data: Company names, addresses, logos, descriptions and contact details.
- Technical Data: IP addresses, browser types, device identifiers, cookies.
- Usage Data: Search queries, pages visited, interactions with listings.
5. Purpose of Processing
We process data for the following purposes:
- To publish and manage business listings.
- To administer User accounts and provide customer support.
- To improve Website functionality, security and user experience.
- To comply with applicable laws and regulations.
- To send service-related or promotional communications, subject to consent.
6. Disclosure of Data
We may disclose data:
- To Processors providing technical, payment or communication services.
- To regulatory authorities or law enforcement where required by law.
- To other Users, insofar as Business Data is intended for public visibility.
- We do not sell Personal Data to third parties.
7. Data Protection and Security
- We implement appropriate technical and organizational measures to safeguard Personal Data against unauthorized access, alteration, disclosure or destruction.
- Measures include encryption, access controls and secure servers.
- Users acknowledge that no system is entirely immune from breaches.
8. International Data Transfers
Where data is transferred outside Kenya, we ensure compliance with applicable data protection laws and implement safeguards such as contractual clauses or adequacy decisions.
9. Data Retention
Personal Data shall be retained only for as long as necessary to fulfil the purposes stated herein or as required by law. Business Data may remain publicly visible until the listing is removed or terminated.
10. Rights of Data Subjects
Users have the following rights under the Kenya Data Protection Act, 2019:
- Right of access to Personal Data.
- Right to rectification of inaccurate data.
- Right to erasure (“right to be forgotten”).
- Right to restriction of processing.
- Right to data portability.
- Right to object to processing, including direct marketing.
- Requests may be submitted to
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11. Children’s Data
The Website is not intended for persons under 18 years of age. We do not knowingly collect Personal Data from minors. If such data is discovered, it will be deleted promptly.
12. Amendments
We reserve the right to amend this Privacy Policy at any time. Amendments shall take effect upon publication on the Website. Continued use of the Website constitutes acceptance of the revised Policy.
13. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts of Kenya.
14. Contact Information
For inquiries, requests, or complaints regarding this Privacy Policy, please contact:
Business Kenya
+254722357226